Frequently Asked Questions
- What time is check in and check out?
Check-in: 12.00 p.m.y check-out 12.00 p.m.
- Can I leave the room late?
Yes, you can check out until 20:00; please ask at the reception for details and conditions.
- Can I choose the type of bed in my room? (Large bed – two beds)
By availability
- Do the rooms have a balcony or terrace? Can I reserve one?
No room has a terrace or balcony.
- Are there non-smoking rooms?
No
- How many storeys does the building have? Is there a lift?
9 floors, two lifts with access to all floors
- Is there air conditioning in the rooms? Does it work all year round?
Yes, cool in summer and warm in winter.
- Is your hotel adapted for the handicapped?
Yes
- Can you keep my luggage when I leave the room?
Yes
- Is there a safe place to park my car? How much does it cost?
Public parking nearby. 16 €/ 24 hours.
- Does the hotel have an Internet or e-mail terminal for guests?
Yes, at lobby
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
Yes, there is free WiFi connection throughout the hotel.
- Do you have a quiet, romantic room? How can I reserve it?
The hotel has a series of Junior Suites with reservation subject to availability
- What languages are spoken in Reception?
Spanish, English, French and German
- Where may I rent a car?
There is a point of sale inside the hotel.
